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Very pleased. Got item in in time promised for best price on web.

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Everything reached in excelent condition, on time, and the quality it´s as luxurious as described. Patience and good Will while dealing with foreign customers . Good value and Excelent Service. Wow! Second time doing business with you. Second time pleased. Thank you very much, Connie. It is much appreciated. Thank you very much, Connie. It is much appreciated. I really like it and enjoy. Thank you very much. reached in excelent condition,... Read more

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I ordered 2 Bernardaud plates in August 2012 for my son and daughter-in- law's anniversary gift. Projected d.o.a. was initially October. I was told that the plates were in and ready to ship out to me in November, then suddenly without explanation, the plates vanished and a new projected date was January 2013. The plates arrived on December 31, 2012 in the wrong finish. I could not believe that after all the frustration involved in my order... Read more

Was this review helpful? 4 0

I found this company on I ordered an item that retails at Bed Bath and Beyond for $199 but Fine Brand Sales was selling it for $160 so I thought, why not? I placed my order on 12/6/12 and was told that the item would be available in 3-4 weeks. This was supposed to be a Christmas gift. I cancelled the order today (2/18/13) more than 2 months from my order date and went back to Bed Bath and Beyond with my 20% off coupon!! This... Read more

Was this review helpful? 6 0

I was very pleased with Fine Brand Sales. I placed my order on 2/24/12. Within 24 hours, I received an email saying that the item was not in stock, but they could get it in within 3 - 4 weeks. I was offered the option to continue with the order or to cancel. I didn't need it until the first week in May, so I continued the order. Week 3, I emailed and asked for a status update. I quickly received an email that they would have it the... Read more

Was this review helpful? 1 1

i ordered a gift for my mom, and i was very pleased, i got it on time, and my mom loves it, she calls me every day to thank me how nice it was that i thought about her with such a gift.. and she looks at it every single day, and is very happy.. i had a very good experience with fine brand sales, i would recommend them to all my friends and family, before i bought it, i had called them and they helped me choose my gift, which my mom loves so... Read more

Was this review helpful? 0 1

Ordered a gift on Dec. 3 and it is now Jan 25th.....and my item still Hasn't arrived ..called 3 times and promised they had been sent it out. I do not recommend this company at all. Going to get a refund instead.. p.s... The customer service sucks too. Poor record keeping and Couldn't provide me with a tracking number...probably because it hasn't ever Been shipped out. So dissatisfied... It was supposed to be a gift For Christmas. So much... Read more

Was this review helpful? 5 0

Do not use They provide awful customer service or should I say a total lack of it. I placed my order almost one month ago and I am yet to receive my item. They don't respond to e-mails and when you call them they promise to get back to you on the status and never do. I found the same item for $4 more somewhere else. I placed my order yesterday and it was already shipped today! Take my advice and give your business to a... Read more

Was this review helpful? 8 0

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